Seven Feet of Snow
Buffalo, NY

When Buffalo and surrounding areas received 83" of snow in five days, many agencies were unable to get to their offices, and the firms lucky enough to be on WorldPOINT's ASP servers could still operate from home.  However, this Success Story is about WorldPOINT itself.

Redundency and quality, along with superb pre-emergency planning, makes WorldPOINT's data center extremely dependable.  That point was proven last week when driving bans and accumulating snow in the Buffalo suburbs prevented their staff from getting to work for three days.  Plans for remote administration and call handling worked to a "T", and not a single minute of down time was recorded.

"The benefits we offer clients," explained IT Director Don Missel, "are benefits to us as well.  We can run the whole company remotely."  

Attack Zone
New York City, NY

When the Sept. 11 attack took out a large area of Manhattan, Jim Pearce wasn't sure when he would get to his office again. It was located nearby the World Trade Center and would be inaccessible for weeks or months. Luckily, United Underwriting had utilized WorldPOINT services and his programs and data were not lost. Indeed, as soon as he got a computer running at his home, Jim was able log in and get to his client info.

Just like the agencies in the southeast in the hurricane zones or the south's Tornado Alley, Jim found out that disasters can happen and having a highly secure ASP handle his agency information allowed him to stay in business.

Virus Protection
Letter from client in Wyoming, a reply to a virus status letter we sent to all clients.

Dear Jack:

This is some very interesting information.  I am continually amazed at the number of virus' trying to corrupt our systems.  As one who has experienced a computer virus, I truly know how helpless and violated a person feels.

Thank you to you, and your entire organization, for the great service you provide to us.  I, for one, am very grateful.

Sincerely,
Reno Taylor, Agent/CISR
Burns Insurance Agency, Inc.